Cookie policy

Roompulse S.A. (“we,” “us,” or “our”) uses cookies and other tracking tools on our websites and digital services (“Website”) to provide a smoother experience, enhance functionality, and analyze user behavior. This Cookie Policy explains what these technologies are, why we use them, and the options available to you for managing them.

This Cookie Policy operates independently from our Privacy Policy but complements it with specific details about our cookie usage. If you have any questions, please contact us at sales@roompulse.io

Cookies are small data files stored on your device (computer, smartphone, tablet) when you visit a website. They typically include information such as a unique identifier, the site name, and certain usage details. Cookies can serve multiple functions, such as:

1. Recognizing your device on subsequent visits.
2. Remembering your preferences (e.g., language settings).
3. Providing essential website features and services.
4. Tracking how you navigate and interact with the site.

We also use other technologies that work similarly to cookies—like web beacons, tags, or pixels—which we describe in this Policy as “cookies” or “tracking technologies” for simplicity.

We categorize cookies based on purpose and lifespan:

A. By Purpose

1. Necessary (Essential) Cookies

• Description: These enable core site operations (e.g., security, page loading) and are mandatory for the Website to function.
• Opt-Out: Disabling them could prevent access to key features, so we do not provide an option to turn these off if you wish to continue using critical site functions.

2. Functional / Preference Cookies

• Description: Remember your preferences or choices (like username, language, region). They help personalize your browsing experience.
• Opt-Out: You may decline these, but certain non-critical features could be less convenient or not remember your custom settings.

3. Analytics / Performance Cookies

• Description: Track usage metrics (e.g., pages visited, loading times, error logs) to help us improve site performance and identify user experience issues.
• Opt-Out: Turning off these cookies might reduce our ability to enhance site functionality but usually does not prevent the site from working.

4. Marketing / Advertising Cookies

• Description: Collect information about your browsing activities to display relevant ads or measure campaign effectiveness. Sometimes set by third-party ad networks.
• Opt-Out: These cookies require your prior consent in many jurisdictions; refusing them may mean less personalized advertising.

B. By Lifespan

1. Session Cookies

• Only active while your browser is open and disappear once you close it.
• Typically used for temporary authentication or to keep track of items in your cart.

2. Persistent (Permanent) Cookies

• Stay on your device until they expire or you manually delete them.
• Often store longer-term preferences (e.g., remembering you for auto-login).

First-Party Cookies

Placed directly by us to support website operations, account login, or analytics.

Third-Party Cookies

Deployed by external providers or partners we work with (e.g., analytics firms, advertising networks, social media platforms). These help us understand how effective our marketing is, or how our site is performing. Information collected via these cookies typically falls under the third party’s privacy policy as well.

Aside from cookies, we may employ small, transparent images (often called “pixels,” “web beacons,” or “clear GIFs”) to understand user actions on our Website. These can collect data such as:

• IP address
• Browser details
• Time spent on a page
• Email campaign effectiveness (e.g., tracking whether you open an email)

Such tools are sometimes used alongside cookies to provide us with aggregated performance insights or to tailor marketing efforts more accurately.

Browser Settings

Most web browsers give you the choice to reject some or all cookies. Look under your browser’s “Preferences,” “Tools,” or “Settings” menu for a “Privacy” or “Security” section, where you can manage cookie behaviors. For example:

• Chrome: [Settings] → [Privacy and security]
• Firefox: [Options] → [Privacy & Security]
• Safari: [Preferences] → [Privacy]
• Edge: [Settings] → [Cookies and site permissions]

Consent Banners

In regions where explicit consent is required for non-essential cookies, you may see a banner or pop-up on our Website that lets you accept or decline certain cookie categories. Essential cookies generally remain active to enable core functions.

Possible Consequences of Blocking

If you decide to disable or block all cookies—including essential ones—you may find parts of our site unusable. For instance, you might be forced to log in repeatedly, or certain interactive elements may stop working.

General Cookie Advice

You can learn more about cookies, including how to identify and manage them, at All About Cookies.

Opt-Out Tools

Some third-party providers (e.g., Google Analytics) offer specialized browser add-ons to block their cookies. Refer to each provider’s website for details.

We may update this Policy periodically to reflect changes in our cookie practices, legal obligations, or new services we introduce. The “Last Modified” date at the top indicates when revisions were last made. If significant alterations affect your rights or choices, we’ll provide prominent notice (e.g., an in-site alert or email to impacted users).

If you have questions about this Cookie Policy or want to exercise any related rights, please reach out to us at:

Roompulse S.A.

Email: sales@roompulse.io